Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
T-Mobile US is a major wireless network operator in the United States. Its headquarters are located in the Seattle metropolitan area. T-Mobile US provides wireless and data services in the United States, Puerto Rico and the U.S. Virgin Islands under the T-Mobile and MetroPCS brands.
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What isn't working?
Please let us know what issue you are experiencing with T-Mobile:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate T-Mobile?
2.52 out of 5 48,370 ratings
Thank you!
Problems in the last 24 hours in Orange, California
The chart below shows the number of T-Mobile reports we have received in the last 24 hours from users in Orange and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 21: Problems at T-Mobile
T-Mobile is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by T-Mobile users through our website.
Internet (44%)
Phone (36%)
Wi-fi (9%)
Total Blackout (7%)
E-mail (4%)
TV (1%)
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Live Outage Map Near Orange, California
The most recent T-Mobile outage reports came from the following cities:Anaheim, Irvine, La Habra, Garden Grove, Costa Mesa, Santa Ana, Whittier, Westminster, Lake Forest and Orange.
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City | Problem Type | Report Time |
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Phone | ||
Phone | ||
Internet | ||
Internet | ||
TV | ||
Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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T-Mobile Issues Reports Near Orange, California
Latest outage, problems and issue reports in Orange and nearby locations:
Michael M (@Mmark016) reported fromAnaheim, California
Hey @TMobile I need help- switching to you has not been easy and everyone I have talked to on the phone can’t help. Been trying to switch since FEB!!
Marco Cervantes (@OneOriginalMAC) reported fromGarden Grove, California
@TMobile I think its crazy how dumb thst this issue is happening. Thank YOU
Sophia Gad-Nasr 🏳️🌈 (@Astropartigirl) reported fromIrvine, California
@TMobileHelp @JohnLegere I expect you aren't going to offer me $50 for a $420 + money paid over + damages problem .
Sophia Gad-Nasr 🏳️🌈 (@Astropartigirl) reported fromIrvine, California
@evolscientist @TMobile @JohnLegere They found the note, finally. So it's been resolved, and I was offered a $100 gift card to compensate for this problem.
David Nolazco (@MachineBearFunk) reported fromAnaheim, California
@TMobile your phone customer service is beautiful. Your walk in service today was lacking. Walked in looking to buy 2 note10+ and left disappointed ...
Very cool, very legal ↙️ (@Danny_Disaster) reported fromCosta Mesa, California
@jasonkeath @TMobile T-Mobile has always been clutch for me, switches over from Verizon 2 years ago with no issues at a better price. I don’t travel broadly by in LA/OC area service is near perfect.
Sophia Gad-Nasr 🏳️🌈 (@Astropartigirl) reported fromIrvine, California
@O10001000110010 @TMobile @JohnLegere WOW!! That's terrible! 😠
OG 5G Evolution (@SoCalBIGmike) reported fromIrvine, California
@crawler955 @askdes @TMobile Oh, knowing T-Mobile it'll be a whopper with BS flowery language to follow suit, vs. any other carrier offering actual fair pricing. I really miss the #UnCarrier & all of its moves, which they have now destroyed whilst increasing pricing & degradation of service.
Marco Cervantes (@OneOriginalMAC) reported fromGarden Grove, California
@Party_Mnstr @Zeledon_D Nice. Yea I don't have an app. @TMobile service already does it automatically for me. THANK GOD. I once looked and 7 (blocked) calls once in a 5 min span. Seems like it mellowed out now.
40oz (@YSLGOOFY) reported fromHuntington Beach, California
@SquillisDead @TMobile no dude like my service is TRASH bro sh*t be buffering all the ******* time
Joe F (@ColeJoey7) reported fromNewport Beach, California
@TMobileBusiness I switched to T-Mobile in desperation after leaving AT&T due to thier horrific customer service and coverage.I have never looked back.Love me some @TMobile !
Jesus 🐺 (@PersonalJezzus) reported fromIrvine, California
Switch over to @TMobile 2 months ago, and never got my prepaid card...now I'm in fault with the other carrier to pay out of pocket 😒😞
#WinnieSun ® ☀️ (@winniesun) reported fromIrvine, California
@IanGertler @ATT @JohnLegere @verizon @TMobile @sprint Ian, I’m currently with @ATT as well. I called in a while ago and they confirmed that they added the daily international plan on, and today when reaching out, they said the plan isn’t available for me and that the call never happened. Integrity is everything in life.
Dan Rucker (@HistoricizedDan) reported fromOrange, California
@TMobile @TMobileHelp The requirement for a new password being a never before used password makes me forget my current password constantly. It really shouldn’t be this difficult to login to pay my bill. 🙄
alaa (@stanhijabi) reported fromAnaheim, California
@ArianaGrande sh*t I'm already ready for you to come back to America... Anaheim finna be lit if I get my hands on the TMobile tickets
Sophia Gad-Nasr 🏳️🌈 (@Astropartigirl) reported fromIrvine, California
Everyone, I need your help: @TMobile wiped out an offer *they sold me a phone with* last year 04/18/2018, effectively stealing from me, a grad student customer. They offered me my s9+ for half price, SB's have been charging me the full cost the whole time! Please RT. @JohnLegere
JATMN 😴 Forever Sleepy (@THEJATMN) reported fromGarden Grove, California
@toms3dp @WeShallPai @MrCarefulGamer @Xiaomi @TMobile @Geizhals @heiseonline Wtf we have nothing like that
STEADYMOBBING (@am909ie) reported fromHuntington Beach, California
@TMobile @TMobileHelp your service sucks in Huntington Beach. Please fix ASAP
Boom4130 (@boom4130) reported fromIrvine, California
@ATT my phone drop calls and I’m seeing a NO SERVICE SIGNAL. I’ve been a member since 2003. I’m switching to @TMobile probably this weekend. I’m paying @ATT $89 and still run out of data. Everything is limited.
Sophia Gad-Nasr 🏳️🌈 (@Astropartigirl) reported fromIrvine, California
This is the utmost devious robbery of customers a company like @TMobile can make. It's like they just wanted to shut me up for one of THEIR CSRs selling me a service that didn't exist, lied about the price they offered, and just wiped it out and had me paying full price all along
T-Mobile Issues Reports
Latest outage, problems and issue reports in social media:
Chuck K (@Chucke4711) reported
@TMobile Forced an update today. Nothing works without wifi. No Data connection. Can't make calls. Can't login to tmobile from my computer because says my password is wrong, it's not. Can't verify account because phone doesn't work. Increasingly furious.
Gray Rikard (@GrayRikard) reported
@TMobile Like you mark all of your customers as "Provide horrible service?"
Tom Horsman (@TomHorsman) reported fromCleveland Heights, Ohio
@daviedaily @pushtheneedle Yea I experienced that firsthand this past June. The area surrounding T-Mobile was awful.
Miss Justice 66 (@missjust66) reported
And this is how stupid they are how long they’ve been seeing that **** when it comes to Google photos when it comes to T-Mobile are we working on it? Like I said I don’t forget none of the dumb **** they said how many times I called T-Mobile about these issues.
Chuck K (@Chucke4711) reported
@TMobileHelp I would love to do that! But, in order to message you I have to verify my account. I can't do anything on my phone, and when I try to login on my computer, it says my password is wrong. It's not, but even so, I can't change my password because (cont)
FAH-Q (@diaz_simon8) reported
Bro Seattle is having a watch party inside the T-Mobile park the Dodgers could never
gee (@gmosesl) reported
@TMobile @TMobileBusiness another day and the exec #customerservice has not bothered to return my emails calls or any correspondence. She replied to my BBB complaint but didn't bother to actually tell the entire truth. This is ridiculous. #Verizon has to be better than this
Mike Coday (@mcday) reported
@joecook @TMobile @TMobileHelp I’m sorry. Sucks!
Greg (@gmasem) reported
@TMobileHelp Help! Having some home internet issues - first week was solid and since yesterday we have had disconnects. Can you see if that’s signal related? Need me to DM account info? Shows 3/5 bars but get 0 throughput
ryan (@seriouslyry) reported
@TMobile is HORRIBLE! my phone has been on back order since 9/23 and now it has a shipping date for 10/24-11/07 so basically i’m going to be waiting over a month for a phone
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